At JewelryRoad, customer satisfaction is our top priority, and we want you to be completely happy with our crystal curtains. If, after installation, you are not satisfied with your purchase, we offer a hassle-free return policy.
To initiate the return process, please ensure the following:
- The crystal curtains must be returned in the same condition as received. This means they should be properly packed and numbered as they were originally delivered.
- All curtain lines should be sent back in separate packets, adhering to the numbering system to ensure easy identification and processing.
Once the curtains are returned to us, we will collect the payment from courier, and we will proceed with a full refund to you. Please note that this return policy is applicable as long as the curtains have not been altered or damaged during installation.
We believe in providing quality products and exceptional service, so if you have any concerns or need assistance with the return process, feel free to contact us. Your satisfaction is our priority, and we are always here to help.
Exchange Policy for JewelryRoad
If you wish to exchange your crystal curtain for a different design with the same material, different color, and the same size, you will need to pay an additional 30% of the product’s price. This extra charge covers the customization cost. Additionally, you will be responsible for the courier charges for the exchange process,
